Rhodes Transfer 24 (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit rhodestransfer24.com, contact us, or book private transfer services in Rhodes, Greece. We process data in line with the EU General Data Protection Regulation (GDPR) and applicable Greek law.

1. Data controller

The data controller responsible for your personal data is Rhodes Transfer 24, operating at 39 Ionos Dragoumi Street, Rhodes 85100, Greece.

Email: info@rhodestransfer24.com
Phone / WhatsApp: +30 694 432 8505

2. Information we collect

We may collect:

Identity & contact: name, email address, phone number, messaging app details (e.g. WhatsApp).
Booking details: pickup and drop-off locations, dates and times, flight numbers, passenger count, vehicle preferences, special requests.
Communication: messages you send by email, contact forms, phone, or chat apps.
Technical (website): IP address, browser type, device type, approximate location, pages visited, and timestamps — typically via server logs or essential cookies where used.

3. How we use your information

We use personal data to:

Provide, schedule, and perform transfer and chauffeur services.
Respond to enquiries, quotes, and support requests.
Send booking confirmations and service-related updates (e.g. driver contact, delays).
Comply with legal, tax, and regulatory obligations.
Improve our website and services (aggregated or anonymised where possible).
Protect our legitimate interests (e.g. fraud prevention, dispute resolution), where permitted by law.

Legal bases (GDPR): performance of a contract, legitimate interests, consent where required, and legal obligation.

4. Sharing your information

We do not sell your personal data. We may share data with:

Drivers and operational partners strictly as needed to complete your transfer.
Service providers (e.g. hosting, email) under appropriate agreements.
Authorities when required by law or to protect rights and safety.

If you contact us via WhatsApp or similar platforms, their privacy policies also apply to use of those services.

5. International transfers

Data is primarily processed within the European Economic Area (EEA). If any processor is outside the EEA, we ensure appropriate safeguards (e.g. Standard Contractual Clauses) as required by GDPR.

6. Retention

We keep personal data only as long as necessary for the purposes above — for example, booking and accounting records as required by tax law, and enquiry data for a reasonable period unless you ask us to delete it sooner (subject to legal limits).

7. Your rights (GDPR)

Depending on applicable law, you may have the right to:

Access, rectify, or erase your personal data.
Restrict or object to certain processing.
Data portability where applicable.
Withdraw consent where processing is consent-based.
Lodge a complaint with a supervisory authority (in Greece: Hellenic Data Protection Authority — www.dpa.gr).

To exercise your rights, contact us at info@rhodestransfer24.com.

8. Cookies & similar technologies

Our website may use essential cookies or similar technologies needed for security and basic functionality. If we add analytics or marketing cookies, we will update this policy and, where required, obtain your consent.

9. Security

We implement appropriate technical and organisational measures to protect personal data. No method of transmission over the internet is 100% secure; we encourage you to use secure channels when sharing sensitive information.

10. Children

Our services are not directed at children under 16. We do not knowingly collect data from children without parental authority where required.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change accordingly. Continued use of our website or services after changes constitutes notice where permitted by law.

12. Contact

Questions about this Privacy Policy? Contact info@rhodestransfer24.com or visit our Contact page.